My name is Kim Herring founder of Plug n’ AI having worked in the tech industry for over 24 years, I know how important it is to have good quality systems in place to help you work smarter not harder. From my early days as a Microsoft System Builder/computer repair technician to working with my spouse of 34 years in our Managed Services IT Business, & as a Google Cloud Certified Professional Google Workspace Administrator, I’ve worn many hats and mastered many tools.

Now I am channeling that deep-rooted expertise into helping cities harness AI to transform the way they work. After decades of troubleshooting, building, repairs, and adapting in the ever-evolving tech world, I saw a gap – and an opportunity to Modernize City offices so that they can serve their communities with less headaches.